I wanted to take a moment to express my appreciation for Juan, he offered me clear, genuine student support service. He has been consistently helpful, responsive, and genuinely committed to assisting students. He explained everything very well.
If I could leave no stars I would! Made an appointment on Monday for a 1.5hr deep tissue massage for the Wednesday at 1pm. Confirmation & online forms rcvd by email confirming date, time & practitioner only (NOT SERVICE BOOKED) I arrived at 1250 & was introduced to Preston at 1.11pm & asked to fill out more forms. Just before completion he asked me if I’d had a body wrap before!!!! Being somewhat confused I asked why, for his response to be that I’m having a body wrap today that’s what they do on Wednesdays. I explained to him that I booked a massage for 1.5 hrs not a wrap. I was then taken over to reception for Jessica to tell me I was indeed having a body wrap. I pulled up my confirmation email & suggested if they added the service in maybe this wouldn’t happen again. Jessica insisted...Read More
Love the cozy and chill environment. The support staff near the entrance are great. Juan is very reliable, approachable and accomodating. Quality of education is underrate. The learning facilitators are top-notch and caring. They genuinely want us to learn.
I had a great experience with Juan at Torrens University Brisbane campus. He provided excellent customer service and was incredibly helpful with my enquiry. All of my questions were answered promptly and thoroughly. His professionalism and attentiveness made the process smooth and stress-free. Five stars!
Juan from the customer service team at Torrents University has been outstanding. From my first interaction, he was friendly, professional, and always willing to help. His responses were quick and clear, allowing me to resolve all my questions smoothly. I felt supported at every step, which made my experience much easier and more enjoyable. It’s comforting to know that the university has someone as dedicated as Juan to assist students. He genuinely enhances the student experience. Highly recommend his service!
