Really disappointed in majority of my limited experience as an online student. It's been issue after issue at Billy blue / Torrens and you are paying a premium for recycled content that some teachers aren't even familiar with. Dealing with student services (while the staff are lovely) is like pulling teeth. Every-time I have sent a PDF for an application they can't open it, they respond to a different email than the one I use to send applications. You don't have any access to your teachers and most of them do not even provide an email address let alone a phone number, they ask you to use myclass messages but good luck having them respond before you have to remind them in a live class. Getting a refund on courses due to Covid added additional levels of stress after not being able to participate in a $2,500 course. This process...Read More
Not the investment in education I expected. I won't speak for the experience of others, but here are my thoughts. If looking at this be mindful. To understand the difference between Fee-help and HECS. This degree cost me ~$20,000 more than I expected and have noted others experiencing this. The additional cost was a loan fee which was not articulated by the recruitment teams nor understood by anyone I knew as it differed from the standard University payment support system. Be mindful as a new student. Read the legal documents thoroughly. A few years ago I brought this up and was met with disregard. My experience has taught me to be mindful. This college is owned by Strategic Education Inc of which is publicly listed and traded while operating through a range of subsidiaries. I for a matter think that there is a conflict of interest between the share holders...Read More
Great teaching and content but the student services is horrendous. I even ended up dropping out and going to a new university because they would not respond to any sort of contact about my reenrolment. I accepted my offer for the bachelor (from my original diploma) after multiple calls texts emails it ended up being 2 weeks into the semester before I got a response. I finally received a response and enrolled but then there were no units for me to select. Again I called emailed and texted multiple times a day to receive no response. It became a month into semester with me not having any units so I just left it at that and went to another university. Super disappointing. But other than that the quality of teaching was great. Not much of a social aspect amongst students and the campus is nice but small with not much...Read More
RUN! Do not walk far, far, FAR AWAY!! Billy Blue is a failing money grubbing institution, in the time since I've been attending this educational facility to complete a diploma and bach interior design I have bared witness to international students grades being changed so they pass despite not meeting the bare minimum level of work needed. Teacher's forbidden from saying a bad thing about billy blue or Torrens Courses. Enrolment officers making grossly unrealistic promises of employment opportunities in creative industries. Failing to provide practical software education to accurately prepare them for their desired industry. I could cry over the hours I have spent weaving through the phone web that is student services. The open subject selection process appears to confuse and lure misguided first years into third year course resulting in subject repetition and they skirt this flaw in the system with course coaches you have to seek...Read More
I had an interesting experience with some of the lecturers' BUT Only one who actually cares and is willing to help me. Sir you are the best of the best. But this one female lecturer, I know the others had same experience as me with this female lecturer. Not sure why she was there, if she is not willing to help someone who actually need help by asking for help. And you know what she did? She want to expel me and get me off the course, even though I was the one who asked for help. My fault for doing Diploma of Design and thinking this school was it. And she had a great audacity to tell me grow thick skin after trying to expel me for the issue that could fixed so easily lol and did not bother to help me at all. And thank you so much...Read More
