Firstly, apologies for the long review but I do want to express genuine feedback about my time with Allstaff. I cannot thank Allstaff enough for the opportunity to complete my Certificate 3 in Aged Care Support with them. I was warmly greeted when I first inquired and as a new migrant to Australia I found Allstaff to be very good with their communication and support as I was going through the onboarding process with them.When the course started, I discovered there were other Filipino’s in my class which really helped ease any nerves around studying in a new country. Some of my other classmates were from other countries, including Australia of course, and it made for a really nice mix of people while providing a supportive learning environment and I’ve made great new friends as part of my journey in Australia.The team at Allstaff have really been amazing. Jane and Luisa have been great educators and mentors, and Tom is a great Manager of the business who also gives his time and is invested in his students. Allstaff maybe small but it is warm, friendly and invested in the people it educates. I found the team to be very professional, they would accommodate peoples needs as much as they could and provide great support and coaching around challenging topics. Allstaff’s rooms, facilities and equipment are also clean and well maintained.The educators were very open-minded when the class would talk about our respective cultures and we embraced our differences by arranging a special lunch where we brought in food from our own country to share and this was a highlight.In the final weeks of our training, Allstaff had already arranged a 3-week work placement for me at Estia which then commenced within 2 weeks after classes ended and they conveniently arranged it at a location close to my home which I was just really very grateful about. During the work placement, I really felt that the knowledge and practical skills I learned at Allstaff had definitely prepared me well and the hardest part about the placement was really just being on my feet all day long, which Allstaff could only mentally prepare me for. At the end of my placement, on the very last day, Estia invited me for a job interview for next week which I am really excited for and it just could not have happened without the education, support and encouragement of the team at Allstaff.Overall, Allstaff has been a great place for me to undertake my Cert 3 in Aged Care Support and I cannot recommend them enough if you are considering taking this course with them. What a great start on my journey here in Australia as a new migrant. Thank you again Allstaff!

Lyn Roble